Privacy Policy

Last updated: January 13, 2026

1. General Information

Cambiapaso, located at Mitre 213 oficina 11, R8400 San Carlos de Bariloche, Río Negro, Argentina (CUIT: 20-12345678-9), is committed to protecting the privacy of the personal data of its users in accordance with the Personal Data Protection Law 25.326 of the Argentine Republic and its complementary regulations.

This Privacy Policy describes how we collect, use, store, and protect the personal information you provide to us through our website cambiapaso.com.

2. Personal Data We Collect

We collect the following types of personal data when you use our services:

  • Contact data: Full name, email address, phone number.
  • Communication data: Messages, inquiries, and content of communications you send us through the contact form.
  • Technical data: IP address, browser type, operating system, pages visited, visit duration, date and time of access.
  • Cookies and similar technologies: Information collected through cookies as described in our Cookie Policy.

3. Purpose of Data Processing

We use your personal data for the following purposes:

  • Respond to your inquiries and information requests.
  • Provide resources, templates, and guides related to financial control.
  • Improve our services and user experience on the website.
  • Comply with legal and regulatory obligations.
  • Prevent fraud and ensure website security.
  • Perform statistical and usage analysis of the site (anonymized data).

4. Legal Basis for Processing

The processing of your personal data is based on:

  • Consent: By submitting the contact form or accepting the use of cookies, you give your express consent for the processing of your data.
  • Contract execution: When you request information or services, it is necessary to process your data to fulfill your request.
  • Legal obligation: Compliance with tax, accounting, and regulatory obligations applicable in Argentina.
  • Legitimate interest: Improvement of our services and prevention of fraudulent activities.

5. Data Retention Period

We retain your personal data for the following periods:

  • Contact data: For the time necessary to respond to your inquiry and up to 2 years afterward for registration and legal compliance purposes.
  • Technical and browsing data: Up to 12 months from collection.
  • Anonymized data for statistical analysis: Indefinitely, as they do not allow personal identification.

After these periods, we will proceed with secure deletion of your data, unless there is a legal obligation to retain them for a longer period.

6. Data Sharing and Transfer

We do not sell, rent, or share your personal data with third parties for commercial purposes. Your data may be shared only in the following cases:

  • Service providers: Companies that assist us in technical operations (hosting, web analytics) under strict confidentiality agreements.
  • Competent authorities: When required by law or to protect our legal rights.

We do not make international data transfers outside of Argentina without ensuring adequate protection mechanisms in accordance with current regulations.

7. Data Subject Rights

In accordance with Law 25.326, you have the following rights:

  • Access: Request confirmation about the processing of your data and obtain a copy of them.
  • Rectification: Request correction of inaccurate or incomplete data.
  • Deletion: Request deletion of your data when they are no longer necessary for the purposes for which they were collected.
  • Opposition: Object to the processing of your data in certain circumstances.
  • Consent withdrawal: Withdraw your consent at any time without affecting the lawfulness of prior processing.

To exercise these rights, you can contact us at:

  • Email: info@cambiapaso.com
  • Postal address: Mitre 213 oficina 11, R8400 San Carlos de Bariloche, Río Negro, Argentina
  • Phone: +54 294 459 4999

We will respond to your request within a maximum of 10 business days in accordance with applicable regulations.

8. Security Measures

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, destruction, or alteration, including:

  • Encryption of sensitive data through SSL/TLS protocols.
  • Restricted access control to personal data only for authorized personnel.
  • Periodic security audits and system updates.
  • Internal data management policies and staff training.

9. Cookies and Similar Technologies

Our website uses cookies and similar technologies. For detailed information about their use, purposes, and how to manage them, please see our Cookie Policy.

10. Changes to the Privacy Policy

We reserve the right to modify this Privacy Policy at any time to reflect changes in our practices or applicable legislation. Any changes will be published on this page with the last updated date. We recommend reviewing this policy periodically.

11. Complaints to the Supervisory Authority

If you believe that your data protection rights have not been respected, you can file a complaint with the Public Information Access Agency (AAIP) of Argentina:

  • Website: www.argentina.gob.ar/aaip
  • Address: Av. Pte. Gral. Julio A. Roca 710, Piso 3°, C1067ABP, Ciudad Autónoma de Buenos Aires

12. Contact

For any questions related to this Privacy Policy or the processing of your personal data, you can contact us at:

  • Cambiapaso
  • CUIT: 20-12345678-9
  • Address: Mitre 213 oficina 11, R8400 San Carlos de Bariloche, Río Negro, Argentina
  • Phone: +54 294 459 4999
  • Email: info@cambiapaso.com